Since opening our doors in 1902, CHS became a part of Florida's history. 

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times.  Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we’re changing the face of foster care and positively impacting children and families’ lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families!

As a Child Welfare Program Director, directs, manages and develops a group of Dependency Case Management Service Units and supervises Dependency Program Managers. Overall, the Child Welfare Program Director contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

WHY JOIN CHS?

• Uplifting mission-driven work culture
• Make an impact in your community and become a part of Florida's history!
• Growth and professional development opportunities
• Great benefits package, including generous paid time off and holidays

Primary Job Functions

1. Direct, manage and develop a group of Dependency Case Management Service Units and Dependency Program Managers.

• Ensure that units meet all CHS licensing, contractual and quality management standards and requirements.
• Assist with contract and grant renewal process for dependency programs.
• Establish and maintain positive collaborative relationships with relevant community based care agencies.
• Develop and implement new dependency practices that improve the quality of service to clients.
• Participate in fund-raising and grant writing activities as needed.
• Develop and regularly manage annual program budget.
• Provide clinical consultation to program staff; ensure that program costs do not exceed budgetary constraints.
• Participate in community based care partnership meetings as a representative of the agency.
• May serve as member of the Region's Management Team.
• Provide case consultation and in-service training, as appropriate.
• Track and monitor the progress of families and individuals receiving services.
• Collect and apply data to improve client outcomes.
• Meet the organization's quality improvement and evaluation requirements.

2. Recruit, develop and lead a team capable of supporting CHS performance and growth strategies (complying with COA Standard T3, when appropriate), while fostering an engaging, positive work environment.

• Recruit, supervise and support team members and foster their professional development, including the transfer of knowledge obtained through training.
• Establish annual team goals and objectives; track and report results.
• Coach, support and evaluate team member performance, taking corrective action if needed.
• Deliver timely communication through regular management and team meetings.
• Comply and confirm compliance with CHS code of conduct, policies, practices and other legal obligations.
• Implementing policies and practices designed to prevent, recognize and respond to work-related stress.
• Participate in succession planning to build the bench strength necessary for future talent needs.
• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training and education, as well as the quality process.
• Pick up projects on the fly; perform other duties as assigned from time to time
• Demonstrate the CHS Common Bond values in the performance of all job duties.

Job Qualifications

Education, Licenses & Certifications:

• Master’s degree in human services related field from an accredited university, required.
• Florida Driver’s License within 30 days from hire required, with daily access to a reliable and insured vehicle

Experience:

• Four years of supervisory experience in child welfare, required.
• Program management experience, preferred.

Knowledge of:

• COMMUNITY SOCIAL SERVICES

Skills and Proficiency in:

• Planning, project management, organization and time management
• Oral and written communication, including presentation and platform
• Collaboration, teamwork, consulting, facilitation, coaching and mentoring
• Computer systems and MS Office, including Word, Excel and Outlook
• Crisis intervention.

Ability to:

• Supervise others, with coaching skills that result in accomplishing goals through direct reports.
• Be sensitive to the socio-cultural characteristics of service population.
• Perform at a high level of autonomy, with general supervision.
• Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.
• Commit to providing high customer satisfaction with positive service delivery results.
• Meet critical deadlines, while maintaining attention to detail, accuracy and quality.
• Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries.
• Demonstrate the behaviors of our CHS Common Bond Values.
• Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change

Together, good can be done.