Children's Home Society of Florida

  • Director of Program Operations

    Job Locations US-FL-Miami
    Job ID
    # of Openings
    Regular Full-Time
  • Overview

    #MyCHSWhy: Lindsey Cannon from Children's Home Society Florida on Vimeo.


    Do you have what it takes to reshape the future for children?

    Do you believe in empowering children and families to realize their full potential?

    Are you ready for a meaningful career that impact lives for generations?

    Then Children's Home Society of Florida is for you!


    As a Director of Program Operations you will oversee Division program administration and development and provide new program development functions including grant writing and building community collaborations. You'll lead a strategic care team charged with overseeing the children in need, while addressing the factors that have put them at risk for out-of-home placement. Our end goal? To help create permanent, stable, and safe home environments for all of Florida's kids.



    • Uplifting mission-driven work culture
    • Growth and professional development opportunities
    • Great benefits package, including generous paid time off and holidays
    • Opportunity to make a positive difference in children and families within your own community!



    • Assist with the development and implementation of new programs; identify grants and other funding sources; participate in fund-raising and grant writing activities as needed.
    • Provides emergency response capability 24 hours a day, seven days a week.
    • Oversee that programs meet all CHS, COA, licensing, contractual, quality assurance and outcome standards and requirements.
    • Direct contract and grant renewal process for programs.
    • Assist in the development of program budget; regularly monitor annual program budgets so that program costs do not exceed budgetary constraints.
    • Establish and maintain positive collaborative relationships with relevant community agencies; represent the agency at community meetings/groups.
    • Lead the Division in the absence of senior management..
    • Serve as resource to program management for problem-solving and crisis intervention.
    • Cover responsibilities of direct reports during position vacancies/absences.
    • Serve as a constructive member of the Division's management team.
    • Perform supervisory responsibilities specified in COA Standard TS 3:
      • Delegate and oversee work assignments so that service delivery is performed according to the organization's mission, policies and   procedures and service philosophy
      • Provide case consultation and in-service training, as appropriate
      • Identify unmet training needs
      • Conduct performance evaluations
      • Support and enhance staff's ability to perform their jobs by teaching and modeling technical knowledge and skills, work management and communication skills and conflict management skills
      • Participate in the quality improvement process.




    • Ability to develop innovative state-of-the-art programs consistent with agency's objectives and philosophy and state and national trends '
    • Ability to learn computer skills sufficient to perform all essential functions
    • Ability to problem solve, make decisions and implement plans
    • Ability to travel
    • Effective interpersonal skills
    • Effective knowledge of community resources
    • Effective supervisory/management and leadership skills
    • Effective verbal and written skills
    • Possess abilities specified for supervisors in COA Standard TS 3.07: Ability to:
      • Address interpersonal barriers and strengths in his/her staff
      • Empower those receiving supervision
      • Offer criticism in a constructive manner
      • Understand employment and labor laws 



    • Master's degree in Social Work or a human services related field
    • Minimum of three years of post graduate experience in human services
    • Minimum of two years of management experience
    • Experience in program development and grant writing
    • Florida Driver’s License within 30 days from hire
      • LCSW, LMHC, LMFT or Ph.D.
      • Budgetary and fiscal management experience 

    As the leading, most reputable organization in Florida serving children and families, Children's Home Society of Florida delivers innovative solutions that transform the lives and futures of children and families. When children and families face complex challenges, Children’s Home Society of Florida (CHS) is there - we been delivering the right solutions at the right time since 1902. With our innovative practices and commitment to excellence, we are the only organization with the size, scope and depth of services that can reshape the future for children. With more than 1,800 team members, CHS is the #1 provider of services and solutions to children and families in Florida.



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