Children's Home Society of Florida

  • Family Support Worker Supervisor

    Job Locations US-FL-Miami
    Job ID
    # of Openings
    Case Management
    Regular Full-Time
  • Overview

    #MyCHSWhy Jennifer Smith from Children's Home Society Florida on Vimeo.

    We’re working toward a world where all children realize their full potential…


    Are you dedicated, organized, and a leader?


    If you want to join the largest, oldest, and leading premier nonprofit organization within child welfare,

    Children's Home Society of Florida is for you!


    As a Family Support Worker Supervisor you will support our growing needs for case management services. You’ll lead a team of para-professionals charged with attending to the needs of children and families, with the end goal of aiding in the prevention of child abuse and neglect. This is an excellent opportunity for a focused and dedicated social services professional who has a passion for leadership and thrives in a fast-paced, never-the-same work environment.




    • Mission driven uplifting work culture 
    • Great benefits suite
    • Generous paid time off including holidays
    • Growth and professional development opportunities
    • Culture for continuous improvement and making your own imprint! 




    • Review documentation in preparation for weekly supervision meetings; perform file reviews as necessary.
    • Review new cases and assign to appropriate staff member.
    • Provide crisis case support and resource assistance.
    • Oversee quality service by initiating telephone calls to clients and attending home visits.
    • Prepare, review, and follow-up on necessary reports.
    • Attend meetings with Program Manager, community leaders, and other agencies for feedback.
    • Provide family assessment services.
    • Perform supervisory responsibilities specified in COA Standard TS 3: 
      • Delegate and oversee work assignments so that service delivery is performed according to the organization's mission, policies and procedures and service philosophy
      • Provide case consultation and in-service training, as appropriate
      • Identify unmet training needs
      • conduct performance evaluations
      • Support and enhance staff's ability to perform their jobs by teaching and modeling technical knowledge and skills, work management and communication skills and conflict management skills 
    • Supervise direct service personnel and perform responsibilities specified in COA Standard TS 3.08: 
      • rack and monitor the progress of families and individuals receiving services collect and apply data to improve client outcome
      • meet the organization's quality improvement and evaluation requirements.
    • Participate in the quality improvement process.



    • Working knowledge of the case management field
    • Strong organizational skills and a tireless focus on quality results
    • Exceptional leadership, interpersonal and communication skills that allow you to work well with diverse teams, clients and families
    • Resiliency, with a propensity to persevere in spite of constant change
    • A sincere passion for helping others in need


    • Bachelors degree in a human services related field
    • Three years of experience working with children and families in a social service setting
    • Experience in home visitation with a strong background in prevention services to the 0-3 age population
    • Florida Driver’s License within 30 days from hire 

    At CHS, we’ve created a workplace that supports what drives you personally and professionally. Competitive salaries … paid holidays … generous paid time off … flexible work schedules … and a sweet benefits suite that doesn’t just say we care about you, but truly demonstrates it!


    With more than 1,800 team members, CHS is the #1 provider of children’s services in the state of Florida. We’re an employer and career path of choice for any aspiring professional committed to growth and excellence. At CHS, we do good.


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