Children's Home Society of Florida

Targeted Case Manager

Job Locations US-FL-Kissimmee
Job ID
# of Openings
Case Management
Regular Full-Time


Founded in 1902 to care for orphans, CHS is now among the oldest, largest and most respected private nonprofits serving children and families. Expanding from early roots in adoption and foster care, CHS offers an array of specialized services designed to nurture children and grow families. Last year, CHS delivered hope to more than 139,000 children and adults.


OBJECTIVE:  To identify and assess client and family needs and evaluate, coordinate and oversee necessary services and/or treatment are provided; provide in-home services to clients; complete required assessments; assist and counsel individuals and families by using such activities as delineating alternatives, helping to articulate goals and providing needed information. 

- Provide case management services (information, plan referral and linkages)

  as needed.
- Develop and maintain clinical records and program documentation according

  to contract and CHS standards (assessments, treatment plans, progress

  notes, termination summaries, etc.)
- Coordinate and advocate for services with other professionals and para

- Conduct community outreach as needed.
- Arrange for transportation of clients to appointments, community agencies,

  etc., as needed.
- Work with the client's family to address issues related to the client's service

- Monitor the appropriateness of services to the client.
- Complete billing related documentation for the Medicaid billing department

  ensuring billing documentation is accurate and complete.
- Utilize the Client Information System (CIS) to document and track outcome

  measures, regular documentation and progress notes, demographic

  documentation and Child Functional Assessment Rating Scale (CFARS).
- Participate in clinical review of client for services and enhanced placement

  when appropriate.
- Participate in Family Service Planning Team (FSPT) to arrange for non

  Medicaid funded services.
- Attend staffings on behalf of the client to oversee the needs of the client are

  being addressed fully (schools, clinical, etc.)
- Complete documentation related to authorization for Targeted Case Manager

  (TCM) services.
- Participate in the quality improvement process.

This list of essential functions is not intended to be exhaustive. Children's Home Society of Florida reserves the right to revise this job description as needed to comply with actual job requirements.


REQUIRED: All degrees must be from an accredited university.

- Bachelor's degree with a major in a human services related field
- A minimum of one year full time or equivalent experience working with

  severely emotionally disturbed children 

  - OR –
- Bachelor's Degree in a non-human services related field
- Three years full time or equivalent experience working with severely

  emotionally disturbed children
- Successful completion of AHCA-approved mental health targeted case

  management training within three months of initially providing Medicaid

- Florida Driver’s License within 30 days from hire


- Ability to act decisively when necessary to protect client
- Ability to handle confidential information appropriately
- Ability to identify and understand environmental stressors
- Ability to learn computer skills sufficient to perform all essential functions
- Ability to make home visits
- Ability to observe and report accurately on the functioning of individuals &

- Ability to set appropriate limits and boundaries with clients
- Ability to work flexible hours as required
- Awareness of socio-cultural characteristics of service population
- Effective assessment skills and intervention strategies
- Effective verbal and written communication skills
- Knowledge of community resources

NEEDED: driving, reaching, repetitive motion, sitting
PREFERRED: bending/stooping, carrying, kneeling, lifting, pushing/pulling, standing, walking


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